“What’s the most common complaint you hear from customers, colleagues, or users — and what unmet need is hiding inside it?”
— Opportunity Seeking Skills
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When Did You Last Surprise Yourself?
“When was the last time you pursued an idea that made you genuinely uncomfortable — and what did you learn?”
— Opportunity Seeking Skills
What Would a Newcomer See?
“If someone joined your team today with completely fresh eyes, what would they find strange, broken, or ripe with possibility?”
— Opportunity Seeking Skills
Who Haven’t You Heard From?
“In your last team discussion, whose voice was missing — and what might they have added?”
— Relationship Skills
Are You Listening or Waiting?
“In your last conversation, were you truly listening — or were you just waiting for your turn to speak?”
— Relationship Skills
What Don’t You Know About Them?
“Think of a colleague you work with every day. What do you actually know about what matters to them — beyond work?”
— Relationship Skills
When Did You Last Build on Someone’s Idea?
“When was the last time you took someone else’s half-formed thought and helped shape it into something better — instead of offering your own?”
— Relationship Skills
Who Do You Disagree With Most?
“Who on your team do you most often disagree with — and when did you last genuinely try to see it from their side?”
— Relationship Skills
What Problem Are You Not Seeing?
“When was the last time you looked for a problem worth solving — instead of waiting for one to land on your desk?”
— Opportunity Seeking Skills
What Did You Make Together?
“Think of your best recent work. Was it something you created alone — or something that got better because of someone else’s contribution?”
— Relationship Skills