In your next conversation, count how many times you start formulating your response while the other person is still talking. Each time you catch yourself, reset and refocus on their words.
i2 Insights: Skill Categories
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Pass the Mic
In your next group discussion, track who has and hasn’t spoken. When there’s a pause, turn to someone who’s been quiet and say: “I’d love to hear your take on this.”
Expect to Be Wrong
Before you test an idea, write down what result would make you change course. When the results come in, honour that commitment — even if it’s uncomfortable.
Seek the Critic
Identify the person most likely to poke holes in your idea. Go to them first — before the stakeholder meeting, before the pitch. Ask: “What am I missing?”
Are You Solving or Settling?
“Is the solution you’re pursuing the best one — or just the first one that felt good enough?”
— Opportunity Seeking Skills
What Would They Say About You?
“If your team described what it’s like to collaborate with you in three words — what would those words be?”
— Relationship Skills
What Are You Not Questioning?
“What’s one thing your team does ‘because we’ve always done it that way’ — and what would happen if you stopped?”
— Opportunity Seeking Skills
Where Aren’t You Looking?
“What industry, discipline, or perspective have you never considered — and what might it teach you about your current challenge?”
— Opportunity Seeking Skills
What If the Constraint Disappeared?
“If budget, time, and politics were off the table — what would you actually build?”
— Opportunity Seeking Skills
Who’s Frustrated Right Now?
“Who in your organisation is struggling with something that nobody has framed as an opportunity yet?”
— Opportunity Seeking Skills