The next time someone says something you disagree with, replace “I don’t think so” with “Help me understand how you see it.” Treat their view as data, not a debate point.
i2 Insights: Relationship Skills
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Pass the Mic
In your next group discussion, track who has and hasn’t spoken. When there’s a pause, turn to someone who’s been quiet and say: “I’d love to hear your take on this.”
When Did You Last Build on Someone’s Idea?
“When was the last time you took someone else’s half-formed thought and helped shape it into something better — instead of offering your own?”
— Relationship Skills
What Would They Say About You?
“If your team described what it’s like to collaborate with you in three words — what would those words be?”
— Relationship Skills
Who Made You Think Differently?
“Who was the last person to change your mind about something that mattered — and did you tell them?”
— Relationship Skills
How Well Do You Handle “No”?
“When someone pushes back on your idea, what’s your first instinct — to defend, to deflect, or to get curious?”
— Relationship Skills
What Did You Make Together?
“Think of your best recent work. Was it something you created alone — or something that got better because of someone else’s contribution?”
— Relationship Skills
Who Do You Disagree With Most?
“Who on your team do you most often disagree with — and when did you last genuinely try to see it from their side?”
— Relationship Skills
What Don’t You Know About Them?
“Think of a colleague you work with every day. What do you actually know about what matters to them — beyond work?”
— Relationship Skills
Are You Listening or Waiting?
“In your last conversation, were you truly listening — or were you just waiting for your turn to speak?”
— Relationship Skills