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Ideas, research, and practical strategies for building future-ready skills

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Get a random reflection prompt, a quick action to try today, or a "this or that" dilemma to see how you compare to others. Each one takes 30 seconds and is based on the i2 skills framework.

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What Don’t You Know About Them?

“Think of a colleague you work with every day. What do you actually know about what matters to them — beyond work?”

— Relationship Skills

Relationship Skills
Try this today

Design the Conversation

Before your next group meeting, spend 5 minutes thinking about the structure. Who speaks first? What question opens the discussion? How will you make sure quieter voices are heard?

Relationship Skills

When listening to someone, do you focus on…

A colleague is telling you about a problem they’re facing. What do you focus on?

Facts tell you what happened. Emotions tell you why it matters. Human-centred design requires both — understanding someone's experience means hearing the content and sensing the feeling underneath it.

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