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i2 Insights

Ideas, research, and practical strategies for building future-ready skills

 Mini Activity / Insight

Test your innovation skills

Get a random reflection prompt, a quick action to try today, or a "this or that" dilemma to see how you compare to others. Each one takes 30 seconds and is based on the i2 skills framework.

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One skill, one question

What’s Hiding in the Complaint?

“What’s the most common complaint you hear from customers, colleagues, or users — and what unmet need is hiding inside it?”

— Opportunity Seeking Skills

Opportunity Seeking Skills
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Sit With the Mess

When you feel the urge to tidy up ambiguous data or force a conclusion, stop. Write down what you don’t know yet. Carry that list for 24 hours before trying to resolve it.

Reflection Skills
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Seek the Critic

Identify the person most likely to poke holes in your idea. Go to them first — before the stakeholder meeting, before the pitch. Ask: “What am I missing?”

Scientific Reasoning Skills