“Is there an idea you’re holding onto not because it’s the best one — but because letting go of it would feel like admitting you were wrong?”
— Reflection Skills
i2 Insights: Skill Categories
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What If the Opposite Were True?
“Take your strongest belief about your customer. Now imagine the exact opposite is true. What would you do differently starting tomorrow?”
— Scientific Reasoning Skills
Whose Perspective Are You Missing?
“Right now, whose perspective would most challenge your thinking — and why haven’t you sought it out yet?”
— Reflection Skills
Who Disagrees With Your Hypothesis?
“Have you actively sought out the person most likely to challenge your thinking — or have you only shared your idea with people who’ll say yes?”
— Scientific Reasoning Skills
What Did You Learn Last Week?
“Can you name one specific thing you learned last week that changed how you’ll approach something this week?”
— Reflection Skills
When Did “Good Enough” Become the Standard?
“At what point did your team stop iterating on the current approach — and was that a deliberate choice or just fatigue?”
— Scientific Reasoning Skills
Are You Repeating a Pattern?
“Think about the last three decisions you made. Do you see a pattern — and is it a pattern that’s serving you well?”
— Reflection Skills
Would You Bet Your Own Money?
“If you had to personally bet on the assumption behind your current project, how confident would you actually feel?”
— Scientific Reasoning Skills
What Are You Avoiding?
“What’s one question you’ve been avoiding asking yourself — because you suspect you won’t like the answer?”
— Reflection Skills
What Data Are You Ignoring?
“Is there a signal in your data — a complaint, a drop-off, a pattern — that you’ve been explaining away instead of investigating?”
— Scientific Reasoning Skills